2023-2024 Course Standards
Legend
MH42 Hospitality and Tourism
Course Type: Developed
Standard/Obj # | Standard/Objective | Course Weight | RBT Designation | Essential Employability Skills |
---|---|---|---|---|
1.00 | Understand the complexity of hospitality and tourism destinations. | 19% | B2 Conceptual Knowledge - Understand | - |
1.01 | Identify career opportunities in the hospitality and tourism industry. | 4% | B2 Conceptual Knowledge - Understand | - |
1.02 | Understand the types and interrelationships of hospitality and tourism destinations. | 8% | B2 Conceptual Knowledge - Understand | - |
1.03 | Understand how inter-organizational systems operations impact products and services offered at hospitality and tourism destination. | 7% | B2 Conceptual Knowledge - Understand | - |
2.00 | Apply procedures for maximizing on resources at hospitality and tourism destinations. | 24% | B2 Conceptual Knowledge - Understand | - |
2.01 | Understand the impact of the hospitality and tourism destinations on an economy. | 7% | B2 Conceptual Knowledge - Understand | - |
2.02 | Understand forecasting skills to identify potential cost and profit for hospitality and tourism destinations. | 7% | B2 Conceptual Knowledge - Understand | - |
2.03 | Apply skills to manage plans and budgets to accomplish goals and objectives of hospitality and tourism destinations. | 10% | B2 Conceptual Knowledge - Understand | - |
3.00 | Understand hospitality marketing. | 30% | B2 Conceptual Knowledge - Understand | - |
3.01 | Understand categories and motivation of travelers and tourists. | 5% | B2 Conceptual Knowledge - Understand | - |
3.02 | Understand how cultural diversity impacts products and services offered by hospitality and tourism destinations. | 7% | B2 Conceptual Knowledge - Understand | - |
3.03 | Understand how geography impacts hospitality and tourism destinations. | 6% | B2 Conceptual Knowledge - Understand | - |
3.04 | Understand destination marketing strategies. | 12% | B2 Conceptual Knowledge - Understand | - |
4.00 | Understand the impact of customer service at hospitality and tourism destinations. | 13% | B2 Conceptual Knowledge - Understand | - |
4.01 | Understand customer service skills to ensure guest and customer satisfaction at hospitality and tourism destinations. | 7% | B2 Conceptual Knowledge - Understand | - |
4.02 | Understand fostering relationships with clientele for the hospitality and tourism destinations. | 6% | B2 Conceptual Knowledge - Understand | - |
5.00 | Understand safety and security and legal and ethical responsibilities at hospitality and tourism destinations. | 14% | B2 Conceptual Knowledge - Understand | - |
5.01 | Understand rules and laws designed to promote safety and security at hospitality and tourism destinations. | 7% | B2 Conceptual Knowledge - Understand | - |
5.02 | Understand ethical and legal implications for guest, customer, and employee conduct at hospitality and tourism destinations. | 7% | B2 Conceptual Knowledge - Understand | - |