2024-2025 Credential Information
Cisco Certified Support Technician (CCST) Networking
Credential Name | Cisco Certified Support Technician (CCST) Networking |
Credential Vendor Info | Certiport Christy E Dye Manager; Piedmont-Triad, North Central, Northeast, Sandhills, and Southeast regions Christy.Dye@pearson.com 801.847.3147 Matt Johnson Manager; Western, Northwest, and Southwest regions Matt.Johnson1@pearson.com 801.772.3254 |
Credential Auto Collect | Yes |
Diploma Endorsement | CI11 = No |
Validation Artifact | "Results (264) Plus" report from Certiport |
Credential Lead Consultant | Brent Curran brent.curran@dpi.nc.gov |
Course Number and Title | CI11 Cisco Network Engineering Technology II |
Credential as POL | CI11 POL = Yes |
Pathway(s) | Cisco Network Engineering (CNEN) |
Cost of Instructor Training | $0.00 |
Instructor Training Requirements | None There are no requirements and the instructor does not need to hold the credential. |
Exam Voucher Expiration | 12 months |
Credential Lifespan | Lifetime |
Renewal Options | N/A |
SOC (Standard Occupational Classification) Code(s) | Computer Network Architects (15-1241)Computer Network Support Specialists (15-1231) |
Articulation | No |
Sequencing | Yes This is an entry level certification that can serve as a foundation for more advanced Cisco certifications and degrees, or prove foundational competency for entry level jobs. This certification helps learners prepare for the subsequent Cisco Certification: Cisco Certified Network Associate (CCNA). |
Employer Transferability | Yes |
Delivery Format | On-line |
Proctored Environment Required | Yes |
Test Site Options and Requirements | Schools can serve as the test site or proctor remotely. Requirements to serve as a test site: https://certiport.pearsonvue.com/Educator-resources/Get-started.aspx |
Testing Environment Requirements | Technical requirements: https://certiport.pearsonvue.com/Support/Technical-requirements |
Proctored Requirements | Proctors must register with Certiport and have requested, through registration or within their personal profile, to "Become a Proctor”. Certiport requires that users accept the Proctor Agreement after reading, agreeing to, and understanding the terms, conditions and responsibilities. |
Exam Time Allotment | 50 minutes |
Exam Passing Requirement | 70% or higher |
Retakes | Yes If a student does not pass an exam the first time, the student must wait 24 hours before retaking the exam. If a student does not pass the second time, the student must wait two days (48 hours) before retaking the exam a third time. A two-day waiting period is imposed for each subsequent exam retake. There is no annual limit on the number of attempts on the same exam. If a student passes a Cisco exam, the student may take it again. |
Student Accommodations | Yes Certiport is committed to ensuring that those persons with the desire to certify their proficiency in the use of computers should have the opportunity to do so. Certiport is committed to providing access for all individuals with disabilities. Certiport and its Authorized Testing Centers require advance notification of requests for accommodations as well as a reasonable amount of time to review and implement such requests. Certiport and its CATCs are not obligated to accommodate examinees with language limitations unrelated to a documented disability (e.g., literacy) nor to provide unlimited time for the completion of exams that are designed to certify not only knowledge, but also efficiency in the use of computers. Accommodations may include: Extended testing time A separate testing room A reader and/or recorder Test accommodations are individualized and considered on a case-by-case basis. Consequently, no single type of test accommodation would necessarily be appropriate for all individuals with disabilities. Process to apply: https://certiport.pearsonvue.com/Educator-resources/Exam-policies/Accommodations.aspx#apply |
Multilingual Resources* | Yes https://certiport.pearsonvue.com/Educator-resources/Exam-details/Exam-releases |
Directory Notes | None |