2023-2024 Credential Information
National Basic 9-1-1 Dispatch Certification
Credential Name | National Basic 9-1-1 Dispatch Certification |
Credential Vendor Info | LAPSEN https://www.lapsenetwork.org/shop/ Available via the LAPSEN Store. Amy Bradley, NC Representative amy.bradley@youscience.com 615.802.3603 |
Credential Auto Collect | No |
Diploma Endorsement | Yes |
Validation Artifact | Copy of Certificate |
Credential Lead Consultant | David Barbour david.barbour@dpi.nc.gov |
Course Number and Title | IP12 Public Safety II |
Credential as POL | IP12 POL = Yes     Note: Community Emergency Response Team (CERT) AND National Basic 9-1-1 Dispatch Certification. MUST PASS BOTH. |
Pathway(s)^ | Public Safety (PSPW) |
Cost of Instructor Training | N/A Dependent upon teacher qualifications https://lapsen.org/911instructor/ |
Instructor Training Requirements | Required Certification and Teacher certification. |
Exam Voucher Expiration | N/A |
Credential Lifespan | Lifetime |
Renewal Options | N/A |
SOC (Standard Occupational Classification) Code(s) | Fire Inspectors and Investigators (33-2021)First-Line Supervisors of Correctional Officers (33-1011)Police and Sheriff's Patrol Officers (33-3051) |
Articulation | No |
Sequencing | Yes This is a national recognized certification for 911 telecommunicators. Most all agencies still require their own 911 certification training once hired. |
Employer Transferability | Yes |
Delivery Format | On-line |
Proctored Environment Required | Yes |
Test Site Options and Requirements | Certified Instructor |
Testing Environment Requirements | N/A |
Proctored Requirements | Certified Instructor |
Exam Time Allotment | 60 minutes |
Exam Passing Requirement | 75% or higher |
Retakes | Yes For an additional fee. |
Student Accommodations | No |
Multilingual Resources* | No |
Directory Notes | None |