| 1.00 | Understand the structure of the hospitality and tourism industry. | 26% | B2 Understand Conceptual |
| 1.01 | Understand the various hospitality and tourism industry sectors and segmentation of guests. | 5% | A1 Remember Factual |
| 1.02 | Understand the components of the lodging industry. | 5% | B2 Understand Conceptual |
| 1.03 | Understand the food and beverage industry. | 5% | B2 Understand Conceptual |
| 1.04 | Understand the elements of travel and tourism. | 5% | B2 Understand Conceptual |
| 1.05 | Understand the facets of attractions and event management. | 6% | B2 Understand Conceptual |
| 2.00 | Understand safety and security challenges and safe food handling practices. | 13% | B2 Understand Conceptual |
| 2.01 | Understand safety and security processes for employees and guests. | 5% | B2 Understand Conceptual |
| 2.02 | Understand solutions for safety and security challenges. | 5% | B2 Understand Conceptual |
| 2.03 | Recognize practices to promote safe food handling. | 3% | A1 Remember Factual |
| 3.00 | Understand careers, CTSOs, employability, and technical skills in the Hospitality and Tourism Management industry. | 19% | B2 Understand Conceptual |
| 3.01 | Understand career and CTSO opportunities in the Hospitality and Tourism Management pathway. | 3% | B2 Understand Conceptual |
| 3.02 | Apply durable employability skills needed in the hospitality and tourism industry. | 8% | C2 Understand Procedural |
| 3.03 | Understand technical skills needed in the hospitality and tourism industry. | 8% | B2 Understand Conceptual |
| 4.00 | Understand concepts of exceptional guest services. | 27% | B2 Understand Conceptual |
| 4.01 | Understand how customer service impacts the guest experience. | 10% | B2 Understand Conceptual |
| 4.02 | Understand the employee role and impact on reputation management. | 9% | B2 Understand Conceptual |
| 4.03 | Understand the use of technology used in customer service. | 8% | B2 Understand Conceptual |
| 5.00 | Understand trends in the hospitality and tourism industry and the economic, environmental, and social impacts. | 15% | B2 Understand Conceptual |
| 5.01 | Understand the economic impact of the hospitality and tourism industry. | 6% | B2 Understand Conceptual |
| 5.02 | Understand environmental impacts of the hospitality and tourism industry. | 3% | B2 Understand Conceptual |
| 5.03 | Understand social impacts of the hospitality and tourism industry. | 3% | B2 Understand Conceptual |
| 5.04 | Understand trends in the hospitality and tourism industry. | 3% | B2 Understand Conceptual |
