Course Standards

2026-2027 Academic Year

DRAFT CMS until August 14, 2026.

FH32 Hospitality and Tourism Management II

Course Type: Adapted

Standard/Objective NumberStandard/ObjectiveCourse WeightRBT Designation
1.00Understand hospitality skills needed for management careers in the hospitality and tourism industry.21%B2 Understand Conceptual
1.01Understand career advancement in the hospitality and tourism industry.3%B2 Understand Conceptual
1.02Understand traits and behaviors of effective managers as leaders.5%B2 Understand Conceptual
1.03Understand the managerial duties and role in employment development.6%B2 Understand Conceptual
1.04Understand entrepreneurship and its relationship to the industry.7%B2 Understand Conceptual
2.00Understand the interdependence of the hospitality and tourism industry sectors in lodging and event management.27%B2 Understand Conceptual
2.01Understand the role of lodging departments in property management.10%B2 Understand Conceptual
2.02Apply processes for event management.10%C3 Apply Procedural
2.03Understand the interdependent organization of hospitality and tourism industry departments across sectors.7%B2 Understand Conceptual
3.00Apply the roles of the marketing and sales departments in the hospitality and tourism industry.18%B3 Apply Conceptual
3.01Apply marketing activities and plans in the hospitality and tourism industry.10%B3 Apply Conceptual
3.02Apply skills to develop a comprehensive sales strategy and goal-setting framework for a sales department.8%B3 Apply Conceptual
4.00Understand financial management in the hospitality and tourism industry.23%B2 Understand Conceptual
4.01Understand financial departments within hospitality businesses and key performance indicators across sectors6%B2 Understand Conceptual
4.02Understand revenue management and forecasting strategies utilized within the hospitality industry.5%B2 Understand Conceptual
4.03Understand financial controls to maintain cost efficiency for food and beverage operations.6%B2 Understand Conceptual
4.04Understand financial processes and documentation.6%B2 Understand Conceptual
5.00Understand ethical and legal practices for guest services and employee relations in the hospitality and tourism industry.11%B2 Understand Conceptual
5.01Apply ethical practices for improved guest service in the hospitality and tourism industry.4%B3 Apply Conceptual
5.02Understand laws governing guest rights, property responsibilities and employment regulations.7%B2 Understand Conceptual