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Sales I
- NCCTE.2020.MI31 - Sales I
- NCCTE.2020.MI31.02.00 - Understand the nature and scope of selling, customer relationships, the selling process, and the company's image and brand
- NCCTE.2020.MI31.02.03
- Program Area: Business, Finance, and Marketing Education
- Level: Indicator
- Description: Understand how to handle customer/client complaints and difficult customers.
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